et333 Privacy Policy

This privacy policy applies to users of the et333 platform. When you use our website, mobile app, or any of our services, you agree to the terms of this privacy policy. Please read this policy carefully — it clearly explains your rights regarding your information and our responsibilities.

et333 places the highest importance on user privacy. We believe that creating a safe and transparent environment is our core responsibility. Through SSL encryption and modern security technology, we ensure that your personal and financial information is always protected.

We collect various types of information for the purpose of registration and service delivery on et333. This information is divided into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

• Full name, date of birth, and national ID details (for age verification)
• Email address and mobile number
• Home address and postal code
• Preferred username and password
• Payment information — bKash, Nagad, Rocket, or Upay number
• Copies of documents submitted for identity verification
• Messages exchanged through customer support or live chat

1.2 Automatically Collected Information

• IP address and device identification number
• Browser type, operating system, and device information
• Login time, date, and session duration on the platform
• Pages visited and game history
• Transaction history — deposit, withdrawal, and betting records
• Information collected through cookies and similar tracking technologies

Collected information is used for specific, lawful, and transparent purposes. Your personal information is never sold to any third party without your consent.

et333 never sells your personal information. However, limited information may be shared in specific circumstances for the purpose of providing services.

3.1 Circumstances in Which Information Is Shared

• Payment service providers: Necessary information is sent to process transactions through bKash, Nagad, Rocket, and Upay. These providers follow their own privacy policies.
• Technology partners: Limited information is shared with technology service providers who assist in operating the platform, under strict confidentiality agreements.
• Legal obligations: We are required to provide information in compliance with applicable laws in Bangladesh, court orders, or valid requests from government authorities.
• Security purposes: Relevant information may be provided to the appropriate authorities to prevent fraud, money laundering, or illegal activity.

3.2 What We Never Do

• We do not sell or rent your information for advertising or marketing purposes.
• We do not share your information with third-party marketing companies without your consent.
• We do not share your gaming history or financial information with any unrelated party.

Cookies and similar technologies are used for the smooth operation of the et333 platform. Cookies are small data files stored in your browser that improve your browsing experience.

4.1 Cookies We Use

• Essential cookies: These cookies are used to maintain login sessions, ensure security, and support the basic functions of the platform. They cannot be disabled.
• Functional cookies: These cookies are used to remember your language preferences, game settings, and interface preferences.
• Analytical cookies: These cookies are used to understand how users interact with the platform and to improve our services.

4.2 Cookie Controls

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some features of the et333 platform to not work properly.

et333 uses the highest standard of security technology to protect your information. Our security infrastructure is continuously updated and monitored.

We do not retain your information longer than necessary. Once the specific purpose has been fulfilled or the legally required retention period has ended, information is deleted or anonymized.

6.1 Retention Policy

• Information for active accounts is retained for the duration of account management.
• Transaction records are retained for the period required by legal obligations.
• Even after an account is closed, some information may be retained for a set period to meet regulatory requirements.
• Customer support communication records are retained for a limited period to improve service quality.

You have several important rights regarding your personal information. et333 respects these rights and supports you in exercising them.

• Right of access: You may ask to know what information we hold about you. We will inform you within a reasonable time after your request.
• Right to correction: If any of your information is incorrect, you may request that it be corrected. This can be done through your account settings or via live chat.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to restrict processing: In certain cases you may request that the processing of your information be restricted.
• Opt out of marketing: If you do not wish to receive promotional messages, you may opt out at any time.

To exercise any of these rights, please contact our support team: [email protected]

et333 is a platform for adults only. Only individuals aged 21 or above may register. We do not intentionally collect any personal information from minors.

Completing the age verification process at the time of registration is mandatory. If a user is confirmed to be under 21 years of age, that account will be immediately closed and the associated information will be deleted.

If you are aware that a minor is using et333, please contact us.

The et333 platform uses software from game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. These providers have their own privacy policies and operate independently.

Once you navigate to payment service providers such as bKash, Nagad, Rocket, and Upay, their own privacy policies apply. et333 is not responsible for third-party data processing or privacy practices.

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our team will get in touch with you as soon as possible.

et333 is committed to responding to all privacy-related requests. Protecting your information is our top priority and we will always remain transparent on this matter.

For more information, please also visit our Terms and Conditions and Responsible Gaming pages.